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Welcome to the iCRco Support Pages.

Now Open: iCRco CR User Forum. If you have a question or require help with a technical support problem. Come discuss and post messages about your technical support issue and support question. Also learn more about installation tips and related topics.

Please register to gain access to the wealth of information and support provided by the iCRco community. Sign up today!

 •   For access 24 hours a day to installation tips, and technical support issues etc., click on the FAQ link for more information.   

 •   For access to live support and other customer service options: Please call: 310.921.9559 Mon - Fri. 8:00a.m. - 6:00p.m. PST

Please make sure to have your Extended Hardware or Software Warranty number ready for our technicians.

• QuickHelp section:

Familiar Scanner Issues:

Learn more:

  • Scanner Won’t Come Ready
  • Scanner Not Found
  • Scanner Moves by Itself
  • Scanner Slow or Won’t Start
  • Stop/Start Scanning
  • Noisy Scanning
  • Scan Bar Won’t Return
  • Scan Light Flashes On/Off
  • Computer Freezes or Crashes
  • Scanning too Far
  • Win 2k Scanner Not Found
  • Error Code 1
  • Error Code -2
  • Error Code 204
  • 30 Day Trial Message
  • Images Lack Grayscale
  • 12->8-Bit Grayed out
  • Can’t Read Images
  • Line on Images
  • Speckling
  • Incorrect Scanner Length
  • Bad Image Quality
  • DICOM Busy Sending Images
  • SCSI Troubleshooting
  • Start Up Sequence
  • Image Targets Issues
  • Scanner Self Test
  • Cleaning Scanner
  • Replacing the Scan Bulb
  • Windows NT/2000 Key Fix